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HK Alexa Setup

1.93 • 44 Ratings

Screenshots

The HK Alexa Setup app works with Harman Kardon Allure, Harman Kardon Allure Portable, Harman Kardon Astra. Use the HK Alexa Setup app to set up the speaker and configuration.
What’s New
Bug fixing and performance improvement
Version 3.5.3
Version History

App Privacy

The developer, Harman International Industries, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.

Ratings and Reviews

Ratings and reviews are verified
1.93
out of 5
44 Ratings
  • Fili Pinot Noir, 23.01.2022
    App is Fine , Need Factory Reset
    This app does the job fine. If you’re HBO g problems connecting the speaker to WiFi to the speaker using the App, you’ll simply need to reset by using a small pin to press the button next to where the power plug is inserted into the device. I learned this from Mario at Hk support who was an absolute stud trouble shooter! Show more
  • rdolivaw, 22.12.2021
    App needs work
    I recently upgraded my routers. I have HK Alure portables that have worked fine for years. But after my new network was in place one would not connect. After a lot of troubleshooting I reset it to factory. Only to discover that the app had not been updated for two years and would freeze during Wi-Fi setup. I bought a HomePod Mini. Then I see that the app was updated just days ago. So I try again. You get to the step where it says connecting to Wi-Fi and checking for update and it fails. But it didn’t fail. Whose stupid idea was it to make that a single step! What failed was likely the connection to check for updates as the Alure portable has been discontinued. My firewall shows both Alure devices on wi-if. And The app shows both devices and I was able to re-register with Alexa. Unless you are totally discontinuing support for the Alure portable then that step needs to be split. Otherwise remove the Alure portable from the app. I give this 2 stars because my skills got this to work despite poor app design. Show more
  • JasoNomoSan, 03.09.2021
    Worst setup, impossible to use
    Have been trying to connect this allure for three hours!!! This company is ripe for a class action lawsuit, how can you sell a product that does NOT WORK!!! Going to return it, and buy something like a JBL that has what’s called a SEAMLESS user interface, BEWARE, if you buy the allure, you will never hear a note of music playing from it because the app will not connect to ANY network. Show more
  • Melycookie, 24.03.2021
    Smh
    Worst speaker ever!! Always have a hard time connecting. I have to redownload the app every single time. After having it over 2 yrs now it won’t connect at all.
  • Mari.Albuq, 28.01.2021
    Frustrating
    What a shame. It could be great but it is horrible. The most frustrating apps I have to deal with. It simply does not work 99% of the time. I should have read the reviews here before buying an Harmon Kardon Alexa speaker now I’m screwed. Show more
  • JQ Essence, 15.12.2020
    Worst app everrrrrrrrrr
    Do not bother. But a speaker that connects to your phone; not Alexa this app does not work and I am disappointed with all these negative review they did not attempt to fix it. ?? Show more
  • abwhite86, 07.12.2020
    HK Astra - A year of frustration
    This speaker has been a pain in my side for a year. Often looses connection. The latest...I cannot get it to pair with my new iPhone 12. I’m ready to throw it in the trash! Not worth the aggravation anymore. Show more
  • PDiddyS, 27.11.2020
    Awful
    Awful app. And, unfortunately, leads HK Astra to be nothing more than an overpriced Bluetooth speaker. No help. No customer support. Just the same error message through the App. Show more
  • ahmetooo, 10.09.2020
    Great speaker
    Please fix the screen size on app to fit for iphone xsmas and other larger iphone screens

Information

  • Category
  • Age Rating
    4+
  • Price
    Free
  • Size
    68.23 MB
  • Provider
    Harman International Industries
Languages
English, France, German, Italian, Japanese, Korean, Russian, Simplified Chinese, Spanish, Simplified Chinese
Copyright
© 2004-2024 Harman International Industries. All rights reserved.