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Microsoft Surface. Ratings and Reviews

Ratings and reviews are verified
3.21
out of 5
29 Ratings
  • malcolm gec, 04.01.2023
    What
    So this app is something pre-installed with all Microsoft surface tablets for checking system information, why do I need this on my iPad? What does it do that is useful to do from the iPad? (Yes I just downloaded the app to write this, ima delete this real quick) Show more
  • Daylateds, 17.12.2022
    Still does the same thing
    I have two pairs one White the other Grey. They have both done the same thing over and over again which is it will start to constantly chirp in one ear and not stop until I put them back in the case. And many times it will start to do it again right away. And this happens when I am wearing them for awhile or when I first take them out of the case to use. My buying them in different years seems to make no difference. The only way I could get them to stop is to hit the pairing button which will USUALLY stop that. I have tried to turn them off in Bluetooth menu and restart them again to no avail. I have kept up with the software versions but that makes no difference. I first used one pair with a iPod touch then moved into a iPhone 8 but that made no difference to the problem. And reset the device to get it to work again (apple). It has even had trouble with my surface 6 pro but not to that degree- instead it was choppy and I had to reboot it to get it to work. Good sounding earbuds, though I’m not crazy about the looseness of the fit. - even with the largest size they tend to want to come out, especially if you bend over. And they are nearly useless on a bus - have to crank them up to the Max to listen to a podcast or phone call. Also dislike not being able to know the charge level of the case. Having to recharge them without complete rainfall of the case shorts battery life, and the inconsistent drAin on each earbud makes it impossible to get a fair idea to the case level; one side always drains quicker than the other. I thought it was the way each is made, my left earbud always drained quickly for a year or so, but now it is the right side that seems to be getting weakened more than the other. (Noise cancellation would be a great idea even though they are open design; -) The left earbud won’t hold up a charge when in the case for A few days after being charged completely (including case) I have to take it out and let the case recharge it for a while. Before I go anywhere; really irritating when I go for my long walks or go somewhere (have taken to using a wireless Sony wired set so I can hear on the bus or when the case screws up again; DONT sound as good, but I won’t have to be hunting for a maverick earbud - oftentimes in the dark or snow:-( Show more
  • ShahinKohan, 26.10.2022
    Authentication broken
    This app has become worst. Now the authentication is broken.
  • Oliverc1994, 02.06.2022
    Glitchy Connection
    It constantly has issues detecting my Surface headphones when they are connected. The EQ is nice but wish there were a few more bands. These have boomy higher frequency bass but not enough low frequency bass by default which you cannot properly tune with the app EQ. Show more
  • thetunecatt, 12.05.2022
    Please fix!
    I just paid $250 for what I thought would be great headphones. I can't get them to connect to the surface app. I may have to return them.
  • RickHarrison1, 25.04.2022
    App Nearly Impossible to Pair to Headphones
    I have owned these headphones for 2+ years and have never been able to get this app to work properly. Like the title says, this app is effectively useless. Even with the headphones connected manually via settings it still goes into pairing mode limbo. If you power cycle your phone/ the headphones and open the app back up it will show up, prompt you to play a sound which has never in my case and then tells you something went wrong and to power cycle the headphones. Garbage, avoid at all costs Show more
  • Nullrecursion, 23.03.2022
    Run far away from this app
    The app is super clunky and slow, I’m using it with the surface headphones and it’s slow to pair, the customization settings are too sparse and the app itself is questionably designed which is a shame since the headphone hardware is good. Overall the horrible software brings the excellent hardware down. Very typical Microsoft experience ? Show more
  • Endless Possibility Production, 23.02.2022
    UNI-Networks
    I don’t have a surface
  • 豆包子啊, 11.02.2022
    程序功能太次了
    整个程序没甚么功能!想不到微软做东西这么不用心!
  • Daveycakes Garbageman, 07.02.2022
    Surface App replaced Surface Audio App & no longer works w/ headphones
    Not sure why Microsoft decided to do away with an app that was working perfectly fine with the Surface Headphones & replace it with one that can’t connect to the Surface Headphones? Couldn’t connect the new App to the Headphones, so factory reset the Headphones… and still nothing. It’s fine, I didn’t want to customize my Headphone settings or quickly adjust connections. Mind boggling. Show more
  • microm09, 02.02.2022
    Pairing is painful
    There is no way to easily switch between paired devices the way the Bose Headphones do, and I have to frequently un-pair and re-pair to get it to work.
  • rykonnen, 01.02.2022
    Not so seamless
    Wish it was easier to switch between devices with the surface earbuds. The app used to work ok for it, now it doesn’t and takes about a min to figure it out. Hopefully these issues get resolved with the new surface app. Show more
  • Marcos-gb, 01.02.2022
    Great headphones, garbage app
    This app is terrible just like any other software put out by Microsoft. It’s just as if its designers never used a smartphone before. May they’re still using Windows phone?
  • Thelastgreatlegend, 31.01.2022
    Frustrating experience
    Managing these headphones is a full time job. Super buggy, hard to connect, and frustratingly finicky.
  • Jen JRG713, 26.07.2021
    Surface Earbuds
    Just purchased some earbuds and the out of box experience was super smooth. Scan the QR code in the box and downloads the app then immediately walks you through the pairing process. Also like that they have the quick tutorial videos here so you don’t need to keep your box. Audio on the earbuds are just so crisp and sound amazing. Show more
  • Mint Review - Chris, 01.05.2021
    Frustrating Headphones and Limited App
    Getting these headphones (specifically the microphone) to work with a Windows 10 laptop has been a chore. And some of the default settings on the headphones are annoying (maximum noise cancellation when turned on, reading my computer name back at startup, auto-pause feature) and cannot be changed. Show more
  • Tyler Puckett, 15.04.2021
    Love it
    Love the app I can dial in EQ. And the headphones are fantastic. Thank you Microsoft
  • tom667476, 27.03.2021
    Doesnt connect to headphobes
    Headphobes work great, but this app doesnt connect to them, so its useless, a bad joke, which is the norm for MS software. Hardware is great though.
  • Pizzie73, 08.02.2021
    Will Not Connect iOS App
    What’s the deal? Surface Headphones 2 will not connect to iOS App? I cannot get the control functions to work? Please fix
  • TatsuyaDesu, 24.12.2020
    Doesn’t work
    Tried to connect, doesn’t even work