Appmuse

Well, I received a Charge 4 Bluetooth speaker for Christmas. I was thinking being to adjust the sound would be good. This app showed that you could adjust. I downloaded the app and it cannot find the speaker when searching, Bluetooth on and in search mode. The app does not see or connect to the speaker. Not what I expected- it doesn’t work. I should have read the reviews before wasting my time. Show more

I absolutely love the PRX ONE! It is a fantastic unit. Easy to set up, and sounds fantastic. The app however can be frustrating. The slider controls are especially a problem. They are so jerky that making adjustments in a live show can be a problem. I think that if the control app were to improve, I couldn’t imagine a better sounding, easy to use PA. I’m hoping that JBL will correct those issues and then I will be highly satisfied! Show more

doesn't work with PRX one

The latest version (0.0.0.9) is night and day better than the original version that came with my unit. The sliders are working and stability has increased. I’m glad I stuck it out. The system is actually fun to use now! Still needs a few tweaks, but I’m impressed. Show more

App does not connect to your 1700$+ PA system. Issues have not been resolved and no one seems to want to help. I am 100% done with JBL.

This app really needs to be upgraded. Terrible and unbelievably buggy. I would expect a company like JBL to not create something like this. The sliders don’t work. The reset buttons don’t work. Half of the buttons don’t consistently work. This creates a ton of stress and risk into using their products, calling them “professional”. Show more

Being a former owner of the original Eon One, I was excited to see an updated version with the MKII. The unit itself is great, the app, not so much. Volume faders work, then they don’t. App shows a mic is on, but it isn’t. I have to mute the channel, then unmute it, and then it works. EQ works, then it doesn’t. A person can’t be messing around trying to figure out why things are unresponsive during a live performance. I considered JBL to be top of the line for the past 50 years. Obviously that has changed. Please get someone who knows what they’re doing, to make this app function properly. PLEASE! REVIEW UPDATED AS OF 5/31 YAY! The recent app update is a HUGE improvement over the previous version! I won’t be gigging with the MKII until the weekend to see how it responds, but testing it out here at home it does everything I expect it to. Volume slides and eq settings actually respond smoothly! Thank you JBL. Now, just a small suggestion … find a way to put at least some basic metering in per channel. It would be a nice addition. Thanks again. Show more

7 months now last update for the mkII you’ve since added updates for newer models .. there are many unhappy users out there. Make it happen .. can we ask the CEO ?? Show more

The sound system is great. The app is horrible. Mashing my finger on the tiny dot to adjust the volume is a pain. It takes several tries to get it to work. My finger also blocks the value for the volume so I have no idea what it is being changed to. The screens are not user friendly. It’s hard to figure out where to go to adjust the things I want to change. This app needs some serious work. Show more

The volume sliders are terrible. They are hard to grab and when you do they jump way up or way down. Makes it very hard to mix. This seems very basic to fix. Show more

Useless for live application where you need to make simple volume adjustments as slider sensitivity is awful! Every other app, my finger controls sliders. Why can’t you get this basic function right jbl? Now I need a a Yamaha mixer before your mixer to control volumes. Fail Show more

I love the PRX ONE but this app is really buggy and needs attention urgently. It won’t connect to both BT units to run the system successfully. Not thrilled and makes the experience less than satisfying. Show more

Does not show actual installed few version as well as the latest firmware version from the cloud, so guesswork / trust is needed. UI is fine but not intuitive at first, lots of discovering needed, no help text. Looks like subsynth feature not available yet? Show more

I boot, reboot, reopen, and try to find my speakers and nothing ever works, the app cant find them and its the only way i can apparently use both without a mixing board. Sorry jbl. I normally love your products but this app is horrendous Show more

I really want to give this a 5 star review and rave about it to my friends in the biz however in its current state I absolutely cannot. It needs the bugs worked out. I’ve spent quite a few hours in the app and have determined that the only thing that really works is the graphic eq. some of the more basic functions just plain do not work. Namely, the gain and volume mixers do absolutely nothing. JBL can you please fix? FEATURE REQUEST: I purchased multiple JBL PRX Ones for my Mobile DJ biz. My DJ’s want to be able to hook 2 units up together via bluetooth. They also want to be able to connect them in stereo not mono. Currently they can not do either of these things. The only way they can hook multiple up is using xlr cables in mono. PLEASE INVEST IN TAKING THE APP TO COMPLETION. I WANT TO BE A RAVING FAN Show more

Concept And function are solid but response is rough. You have to repeatedly try to find the zone that works for the control. For all the convenience the all offers, it’s frustrating to have to deal with the software. This problem exists on ipad too. Show more

I got two EON 710 speakers and was looking to pair them with the app as it says it does, but I could find no place to do so. The interface isn’t very user friendly. If anyone knows how to do this let me know. Show more

I was unable to connect my new EON 718s Subwoofer at all. Without this app and its Bluetooth connectivity to related devices, the main features of this line is missing. When I called Harmon/JBL tech support they could not determine my issue because they didn’t have the same equipment on hand to troubleshoot alongside me. After 45 minutes with no changes they told me I needed to send my product back to my authorized dealer for a replacement. A few days later they called me back to inform me that nothing is wrong with my sub, it’s just that their app does not yet support their newest “professional” subwoofer. I gave a one-star rating because this app is completely unusable for my use case, although I know that not everyone buys a subwoofer without the entire family of speakers to go with it. The app itself looks cool, I wish I could use it. Show more

First off, make sure all speakers are updated to the lastest version or it wont work in any capacity. If the app says there's an update for your speaker available, update. Then, disconnect and forget the initial bluetooth connection through your phones settings, turn off your speakers, and wait a few seconds. Reboot the speakers, reconnect BT, and then connect to the app. If you try connecting to the app before connecting bluetooth, things break. After you try that a few times in different orders, it works-ish. It takes way too much time to get working, but it eventually fixes itself. Once that happens, its pretty useful for EQing and transfering EQs from speaker to speaker. Only issue is that sliders are janky and unresponsive, you cant change EQs and channel gains for groups with the same speaker models within them (you can change group master tho), and the app is a little confusing to navigate with no help section or tutorial. After you get a hang of it though, its useful enough to use regularly. Note that my speakers (eon 715s) sort of didn't function quite right at some stages of the process after updating, but they fixed themselves within a few minutes and turning them off between attempts to connect. After you connect them and get the app working once, though everything works smoothly and consistently with connecting. Its a 4/5 app, but the mess of getting it to work, slider issues, and clunky navigation ruin the rating. Show more

Unable to connect my JBL Flip 4 at all, tried everything to reconnecting it to my phone, reading instructions, and making sure that the connect plus button was on