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BackBeat. Ratings and Reviews

Ratings and reviews are verified
2.64
out of 5
50 Ratings
  • Joefig66, 02.01.2023
    Not impressed so far
    Just bought. Following directions. App can’t find headset and it’s 1 inch away. And it is paired properly. And, I charged the headset all night and it quickly loses power. Will return Show more
  • amro81, 19.11.2022
    Not working
    Not working
  • AegisXLII, 19.11.2022
    Won’t connect
    Literally listening to music and the app says it can’t find the headset
  • DudeIsRude, 08.11.2022
    Backbeat fit 3150
    I am happy I am not the only one having the problem with the app not recognizing that my Bluetooth is connected an hope it is fixed soon
  • AndrewBee, 16.10.2022
    No longer connects to headphones
    I am not able to access hear through anymore. Just won’t connect to app no matter what I do. Will play music, but no app features or tap features. :( Show more
  • mad85704, 05.10.2022
    Can never connect
    It never finds my PLT 3150. They work fine with the iPhone itself. But, this software can never connect to them
  • aquario02, 14.09.2022
    They never connect
    They never connect to iPhone 12 pro
  • BOIABE99, 10.09.2022
    What’s the point
    Not quite understanding what the point of the app is? What would be most useful is to be able to find the headphones when the headphones are off or out of power. Show more
  • Grnmtnbky, 29.07.2022
    Won’t Recognize Connected Earbuds
    I got this app so I could push firmware updates to my 3150s. Like many others have noted, I cannot get the app to recognize the ewe ids that are already connect via Bluetooth to my Phone (and able to play audio fine). Deleting the app and going back to old school method for firmware update. Show more
  • mmalangoni, 10.07.2022
    Helpful
    Dialing in to specific settings as well as the find feature (I do not use this because it requires “always on” geolocation) make this a must-have if you’ve got BackBeats. Really happy with it. Show more
  • Yowzoe, 04.05.2022
    ? Elegant companion app, but…
    Initially I thought the BackBeats companion app for my Plantronics 3100 awkward and limited, but when I dug in and spent a little time, I see that there are useful features, such as “find my headset” and the user manual. I would like to have the option of *both* battery percentage *and* listening time on the first page of the app. Why does it have to be just one or the other? Also I would like the breakdown between the left bud in the right bud, because there are sometimes different values. So far I’m totally thrilled with the 3100 (and now the 3150) and this app.I’ve had both for several years without any problems :-) Show more
  • sotoeden, 03.04.2022
    Me hacía falta la aplicación
    Me gusta la aplicación , actualice mis plt.
  • Aikijoe, 26.12.2021
    Dropping support for older models?
    This app used to work for my BackBeats Fit, but now it says headset not supported. It gives a prompt to the supported app, but the link doesn’t work and only shows a white screen. Show more
  • EveSuranu, 19.12.2021
    Backbeat app review
    The app is great for my 3150s. I don’t see why it has such a bad rating. I’ve had maybe one problem with trying to connect them in the past month, but that was because I wasn’t turning them on correctly. Surprised at how well this app performs. For 150$, I didn’t really expect such an amazing experience with some earbuds. Definitely recommend getting this app if you wanna change features on the headphones! Show more
  • meweme, 14.12.2021
    Please support Go3
    There is no companion app in the appstore for plantronics go3 headphones. Please add support in this app and don’t just redirect to unresolved page.
  • a.k.f.i.n, 10.11.2021
    Connection switch
    Plantronics Hub app supports connection switch but BackBeat does not. I want to switch between my MacBook and iPhone. I would be happy if you integrate this property.
  • SGFilmmaker, 31.08.2021
    Confusing
    Very confusing how to get to the actual earphone controls. Can’t always find.
  • yupppoooo, 25.08.2021
    Crappie
    This app really has no content worth downloading
  • Qwantum, 15.08.2021
    How to Pair
    I just bought a new iPhone 12. And so I need to pair my back beat pro 5100 earbuds. I finally figured it out! First turn them off. then press and hold the right - master - earbud until it blinks read and white. When your phone finds it click connect. Now put on some music and click the left one to pair it. DO NOT use the app to do this except to review the directions to do manually. On the plus side, the sound quality is excellent. I always liked Plantronics. They are like the Hewlett Packarde of headsets. Show more
  • lufecape, 06.08.2021
    Poco amigable
    No es facil el cambio de idioma de los mensajes de audifono