Appmuse

I love my headphones and have both windows/android and Mac/IOS eco systems. But this apps offers really bad customization and experience compared to the windows version. It makes no sense to have so much different products on two different os for the same product. The pair system doesn’t work properly it asks for a re pair even if they are already paired. Really bad experience when the windows version is close to a 4-4.5 rating. Show more

The had the surface headphones 2 for a few months now and the app refuses to connect with the headphones even though it’s already connected to the phone. It worked in the first few months but it just refuses to accept them. Show more

Overall, I very much like the Surface Earbuds. The app itself is barebones and has very few customization options - it would be nice to be able to adjust the gestures to perform different functions, for example - but it loads quickly. The equalizer also does a semi decent job, and could benefit from having a full presets gallery like Jaybird’s do, especially if you’re anticipated to be moving between different environments like work, transit and home with these things in your ears 24/7. I’m leaving a review on the app specifically to report that after the most recent firmware update, my Bluetooth connection has gotten significantly spottier, with skipping signal between each individual earbud. It’s been really distracting, and unfortunately detracts from my initial positive out of box experience with these earbuds. Show more

Worked okay for a while but now can’t even attempt to connect to my headphones — says “cant connect” straight after I click to pair. Reset everything, still busted. Headphones are only 3 months old. Show more

I love my headphones 2

As the title say, tried connecting 12 times in a row and says it couldn’t connect even though the headphones are in fact connected to the device. And yes I did a full resync on ALL devices to get it to work. Show more

Never got to test the app. Headphones connected right away out of the box. While listening to them I down loaded the app. Headphones still playing but app wants me to pair the headphones ?? Not impressed! Guess I have to unpair and the pair through the app !???? Who knows ! Show more

Really disappointed with this app, the iPhone settings and this app struggle to work together.

The app works well, it just takes a while for the app to connect with the headphones. Other than that it’s great.