Appmuse

The app does not work with headphones. I’d give it zero stars if that was an option. JLAB needs to hire some real app developers.

App is broken and useless, uninstalled and reinstalled and still can’t use it and can not update earbuds or change any settings.

Will not connect to app. Unacceptable.

App doesn’t detect that the headphones are connected so I can’t use any of the apps features.

This is the 3rd pair I’ve had the latest pair the app won’t connect to them. I’ve try pairing and unpairing, deleting and reinstalling app. The app won’t work. It is frustrating because I want to turn the controls off so the won’t change songs whole working out. Show more

Had none of the issues others have found. Loaded easily, updated firmware quickly, and controls appear to be working. Firmware update also seems to have remedied several issues being experienced with the buttons of the Epic Air Sport ANC buds. Would give 5 stars but figured everyone would start trashing me, and do believe they could make improvements to functionality in controlling the buds. But it works as they say it should. Show more

Just like everyone else has said, the headphones don’t show up at all in the app…

It didn’t let me connect I’m pretty sure the people making this were drunk and should be fired because this is a big scam the earbuds are great though

I have the air pop earbuds. They are connected to my iphone and I’m listening to Pandora with them. Yet when I open this app, I get no battery indication and all the app tells me with a pop up that it needs to connect in settings. I figured if I was using these at the time I opened this app then I was obviously connected. So I guess this app does not work with air pop. Show more

This app doesn’t deserve 1.4/5 Connectivity, settings, everything works fine on my end.

The app doesn’t detect the connected device. Also, these headphones have weak volume and bass, even on their “bass” setting.

To many issues connecting to phone & Bluetooth no matter what device I picked up..sync with the touch sensitive buttons was not the design move. Bluetooth is out of date making it more difficult to connect One item came with the right earbud not functional.. Glad I didn’t spend my own money on this product. Show more

I really like JLab products so this is very disappointing. Keeps telling me to connect the devise in settings. It’s connected…

Will there ever be app support for all products you offer? Specifically the air executive?

I was unable to connect my device nor did the app have an option to search for my device. This app doesn’t work.

Works perfectly. Only thing is to make sure your JLab device is compatible with the app.

APP doesn’t work. It cannot connect to headphones. Just gives a “connect in settings” message.

Two More Words - Don’t need

Just like all the others. Just get connect in settings prompt for everything as I’m sitting here listening to music thru said ear buds

My earbuds work fine with the Bluetooth but the app won’t connect. It says to connect in settings. But can’t connect in settings even with wifi. It worked once when I first bought the earbuds but not now. Show more