Appmuse

App works great for a while then some functions won’t work on the NDX2. Local NAS server will be “invisible” or the whole NDX2 won’t be found. Often times I have to restart my iPhone and that solves the problem. Quite upsetting to have these glitches when I am trying to show off my very expensive stereo system to my friends and it doesn’t work. Show more

New OS; equipment failing again

Did Naim ever test this app and speaker, never works, expected much better from this company. They should stay with wires, they have no clue when it comes to wireless. Show more

I have to use the reset button at least twice a month. The Mu-So 2 drops off the available devices list in airplay constantly. I left notes on the forum and emailed directly but no response. Junky app connectivity for an expensive product that promises seamless wireless integration. Show more

After reading all the negative reviews, I felt obligated to provide my experience with the app. So far, nothing but positive. I actually like the app better than the Lumin app that I am had grown accustom to. It works just fine, no issues finding my equipment, connecting, navigating, etc. I really like all the album/artist info that you can dig into. Overall, a very good experience. By the way I’ve only used the app to play FLAC and DSD files from a NAS drive on my network, so this review is only for that experience. Show more

I ordered a Naim because of the brand’s reputation. Like other reviewers have stated, it simply will not connect to the internet. I have tried using the program to set it up on an iPhone 12 Max, a Samsung 20 Ultra, an iMac Pro and and a new MacBook Pro. The program will go so far, and finally says “Unexpected Error”. I even have 2 networks and have tried it with both. Same thing. I get so far on the app and then nothing. My WiFi is Google Fiber and is extremely fast, so pretty sure it’s not the WiFi. I have now spent almost a day on it. I am so frustrated that I am returning it for a refund. A simple WiFi connection has to be this convoluted? I have never in 30 years had this issue with any other program or product. How tough can this be? A lot of other companies have this down to a science. The WiFi is fine. It worked flawlessly on the Devialet unit it was replacing and every thing else that is connected it it, except the Naim. I am on Goodge Fiber and Orbit WiFi 6, which is backwards compatible to 2.4. The same errors are received on a PC laptop and Apple laptop. You will find several examples of the same issues with a Google search. Show more

I’ve had the Muso ever since it came out and have loved it. The app worked and was pretty simple and straightforward. I use Tidal within the app 80% of the time. The app no longer works. I’m extremely angry about the constant lost connections and now it won’t connect at all. I was a huge fan and recommended Naim products to my friends. Not any more. This product is tiring. Selling my Muso and going with a different platform. Show more

This app was never the best in terms of features or user friendliness. But at least I could power up/down and adjust the volume remotely. My biggest complaint is that the app would periodically stop working w my Muso - sometimes the iPad would disconnect and sometimes the phone would. But after redoing the setup, one or both would eventually reconnect. But with v5.20 neither connects to the Muso. Thx guys! Show more

With tons of negative reviews on here, we were concerned as we have tried using bluesound before and have found it lacking. It seems like they made an update not too long ago, we got this about a month ago and are very happy. Works perfectly for waking up, turning on and off, adjusting everything I want, and is great with the added internet radio stations including ones that are 320! Using Spotify is perfection with it- use the Spotify app on your preferred device to select, but takes control in the unit. This means you’re not streaming with your phone or tablet, but the actual box. Tidal works as well but not as good. For our system, we don’t see a quality difference between tidal and Spotify, it may be our market, quality of speakers, or room, so that all works for us. As far as some additions, it would be great to have more easily connected devices like Alexa, so I can easily make commands like “computer, play music on Spotify” and it does an action I want. Also tweaking different balancing, or being able to tweak the sound in each speaker volume, or connecting extra Bluetooth devices for a sort of “party mode” would also be great. Show more

UnitiLite 4.4, wired - Cannot use TIDAL sometimes, or end up with interuptions during streaming. Internet speed is 60Mps and TIDAL apps streams without any issue. Overall, Tidal streaming by Naim apps is not stable. - Cannot connect to DLNA (upnp) server sometimes, while it is connected at ease by Foobar IOS. If need some captures of this situation, just reply to me. App is okay when operates normally, but unstable. *** Show more

The app and device firmware is drastically under developed. It’s a streaming product that fails to stream. The updates are infrequent and fail to address any major bugs. The streamer needs to be rebooted just about every single time it’s used with Tidal. The developers frequently blame the firmware faults on the WiFi but I can stream 4K no problem. Their component hardware may be fine, but do not invest in a streamer. As a company they clearly have no interest in investing in this marketplace. UPDATE Proof in point is the developer response to my review. No commitment to resolve any issues, no acceptance of responsibility, total failure to grasp the concept that a streamer product and its app are married to each other. Read these reviews and DO NOT BUY A NAIM product. Show more

This is the most frustrating app I have ever had the misfortune to deal with. Every once in a while it works fine, but it usually can’t find the room. Tried everything, new updates do nothing, so now I have a very expensive, very big Bluetooth speaker. Now considering setting it on the curb and swearing off Naim for good. Show more

Not sure if this is an app problem or a firmware problem on my Uniti Atom. Almost everything works most of the time. The problems arise when I’m listening to Spotify and then want to change the music source to another app on my iPhone, such as SoundCloud or MixCloud. Often the airplay connection drops and the only way to restart it is to power cycle the Atom. I don’t have this issue with other WiFi enabled speakers I have so... Show more

This app is slow and simply doesn’t have the polished feeling of other premier apps. The Spotify app is better in almost every way.

If you spend over 3k for a Naim system you’d expect an app that works correctly. However don’t look to this one because it’s pointless. It routinely has difficulty connecting with my Naim system. This impossible to use Tidal. On the other hand if I open Spotify, I can absolutely 100% cast to the Naim system right away; so I know it’s not a network issue. Show more

The Naim app is a huge let down. I love my Naim equipment, but the app is miles behind it. If you were smart, you’d bring in some app dec experts from outside to fix it. Show more

Had to reset the device and now I cannot get it to connect using iOS or Android. It is an expensive paperweight. I reached out to Naim for help and did not receive any response at all. Frustrating as when it worked, it sounded great. Show more

Can’t get it to work with either my iPhone or iPad

For a while, the iphone app worked pretty well with my 3 Mu-so Qbs. Recenlty, the iphone app won’t recognize any existing “rooms” even after setting the speakers up all over again on the iPhone app itself. Fortunately, the iPad version of the app works for now. Show more

A$3K streamer unusable without this and it’s terribly unreliable. Disgraceful of Naim.