Appmuse

The hardware is amazing but the app is unstable and frustrating. Using it with an atom. Thinking about returning it just be because the atom is way too expensive not to work perfectly. Come on guys fix it! Update: the new release is generally a lot better. Seems to be a little more stable for qobuz , and now able to add to and create new playlists from the naim app, which was badly needed. Now if they would fix Chromecast integration, specifically with pandora. I think the update made that worse. Airplay works perfectly all the time, but sound not as good as Chromecast. So I moved the rating up to 3 stars. Fix Chromecast and I will give it 5 stars. One other minor quibble- app seems to want to default to tidal. I have to be careful when searching or I end up with tidal results which wont play because I don’t subscribe. Show more

Naim should be ashaimed to have put out such a feeble, unstable, crashy app to control the otherwise pretty good MuSo - well except that trouble reproducing voice accurately terrible resolution there. The app must search for rooms each time it opens and usually can’t find the be and only room from 10 feet away. My internet is stable and strong yet muso can’t find it. And if one uses timer to shut off unit it won’t come back through the app but requires reset. Very unhappy In Virginia Show more

It worked well, was able to connect to the speaker to WiFi and manage settings. Spotify connect works flawlessly.

You can select by artist, playlist, álbum but not by song.

I purchased Naim Muso 2 one month ago. Naim Muso 2 is an excellent music streamer and I enjoy listening to it. However, the App that controls many of the features on Muso 2 is unstable and unreliable. The App crashes frequently and disconnects from Muso causing you to lose the features that are provided through the App. Within the past month of owning Muso 2, the app has crashed 3-4 times, and is very difficult to reconnect. You get to a point where you stop relying on the app which is a shame because the app provides several benefits to Muso. These features are useless without a reliable App. Show more

In Feb 2020 the app and associated hardware work well and are stable. Problems in the past have been fixed. Naim is a premium audio company, and their customer service and dealer, in my experience, will go out of the way to make things right. Show more

It has been about 9 months since my previous review. I’ve since realized the song option I talk about below either has been fixed, or it’s an option that has been added. Either way, thank you Naim for addressing me personally and answering my query. I’ve raised my review to three stars. Also, I’ve had a lot less issues than before, I’m assuming glitches have been worked on and for that I also thank you. I’ve noticed that just like a computer, most issues go away when you unplug it and plug it back in. So why not more than three stars? Because it’s still not as smooth as using the Tidal app directly. Of course I don’t use the tidal app directly because I don’t want to lose sound quality through Bluetooth. (Previous review) It’s a constant struggle to get Tidal and Naim to work harmoniously. The latest issue is that it will say, “ready” except it will not play whatever you choose. Also. Naim, if I click on a song and nothing is playing, it means I want that song to play. Why does it open a drop down every time to see if I want to play it next or queue it. I have a $10,000 music room setup (and I know it’s low compared to other Naim equipment owners) and I can’t even stream one song without having issues. It’s embarrassing! I currently use this app on my iPhone and I have a Naim Atom. Issues not as bad with the Muso. Please fix it! Show more

I just bought the Muso 2, and after three days of trying to start up the app and connect the speaker to the WiFi network, I’ve had absolutely no success. I’m trying to be patient, because the sound and hardware are incredible, but this is wearing thin. This means that I can’t use the app at all, since it can’t find the room and it won’t let me proceed. The instructions it came with, which are nearly non-existent, required a google search. I’ve followed all the various ways to overcome this issue. I now essentially own the most expensive Bluetooth speaker ever. I really don’t know why this process needs to be this difficult. If I can’t get this going, I’ll have to return it. Show more

I’ve had my speaker for a few weeks now. I set it up pretty easily when I got it. The app has some UX issues, especially around joining networks where if you pick a different network than the default it will not give you the chance to name the speaker. If you accidentally swipe down during setup it will dismiss the setup screen and leave you in limbo. But the biggest issue is that today I changed my network password and reset the speaker to set it up again. It gets to the part where it asks you for your country and then the app crashes. This leaves the speaker not set up. I reset it and tried again, same result. This might be because of the new iOS update. Hopefully Naim will fix the app soon! The hardware itself is amazing, but it’s a paperweight until they fix the app. I can’t even stream to it. Show more

Here we go again. Latest “update” downgrades the app from being modestly functional to totally nonfunctional. Hard to understand how a company that claims to be at the cutting edge can’t provide a decent app. I will never buy another Naim product. My previous review: Since the last update I can’t get the app to connect to my Mu-su, it just hangs up on “searching for rooms”. The Mu-su is connected to my local network and is accessible from other devices. The app desperately needs a make-over or complete rewrite. At best it is clunky and unattractive, at worst, as of now, completely dysfunctional. Naim, you can do better than this. Show more