Appmuse

Purcahsed this to clean iTunes and MP3 folder. Could have done the same thing with Duplicate Detective for 1/10th of the price and better… A shame.

I bought the version available on the App Store to try and clean up a mess in iTunes. The application hangs for a long time with no feedback. I tried doing a cleanup 3-4 times with little or no success. Apple was kind enough to issue a refund since the latest version available on the App Store is not what’s on the company website. Bought that and thought it was working well. Found my thousands of duplicates and removed them. Problem was it moved the files to the Trash (fortunately I selected that option) for both the “real” file and duplicate(s). Now I’m trying to recover from a Time Machine backup as putting all those files back from the Trash turns out to be non-trivial. I am very unhappy with this product... Show more

I bought this, thinking that it would be the same app as advertised on their website. I was wrong! This app has limited functionality compared with their latest version 4 available on the Wide Angle Software Website for $24.99. The one on the website has the additional features of being able to save your duplicate results, download missing artwork, and fix tags. These are worth the extra $5 for me so I got this purchase refunded to me. If you want those extra features, buy the app from the website, not the App Store! Show more

hangs up everytime i try to run the app. i’ve written emails to the company asking for support but never get a reply. what a waste.

Just downlaoded last night. Have tried 7 times to get the program to load. Every time in starts reading the library it stalls. The one time I did get it to fully read the library, it stalled while searching for duplicates. NOT stisfied with this product. My iTunes is about 27,000 songs maybe that’s too big for this program. Stay away until you see some recent positive reviews. Waste of money. I should get a refund. Show more

I DO NOT recommend this product. Did not eliminate missing files (!). Did not eliminate duplicates. DID erase about 40% of my accurate music library. Gone forever. Show more

When you begin to use AppleMusic, and upload music, the local copy becomes baggage, and gets marked as. If you delete those files, or delete any other duplicates, TuneSweeper fails to be able to clear them out of ITunes - meaning clear them out on the local copy (not the one on AppleMusic). Problem reported. Show more

Whatch out this is an old version, and it crashed over and over again, finally went to their website found the new version then it wouldnt update becaue they never sent me an activation code. Automated system didnt recognize me even though I cought it thorugh App Store. Im still out th 20 bucks and NO PRODUCT to use This stinks Show more

I have tried to run this application about 10 times, and every time it crashes, not during the initial scan but during the actual duplicate scan. It runs happily for 5-20 minutes wth the progress dial spinning, and then the whole thing freezes and that’s that. OSX Yosemite, iMac 27-inch, Mid 2010; iTunes 12.1.2.27. Music folder is 129 gigs, probably 20-30 gigs of which is duplicates, thanks to Amazon Music Player integration running amok (as far as I can tell). I want my money back. Show more

For some reason over the years I had a massive amount of duplicates. Running it the first time it comes back with several color codes of files - explained nowhere, not even online documentation- and removing the ones it selected for removal was easy. But inexplicably I still have 1900 duplicates, that it CHOOSES to ignore. I can manually deselect the ignores, but have to do that 1900 TIMES! Which sort of defeats the purpose of why I bought this - so I would not have to spend hours removing duplicates by hand. These files are identical in every facet - same artist, same album, same time - why would it flag them as duplicates, but then ignore them? There MUST be an explanation of this somewhere, and I hate to delete these if there is some legit reason that I cannot fathom. Anybody? Show more

why on earth is there no place in this app to change the location that TuneSweeper looks for the iTunes library??? this program keeps giving incorrect results, and i receive replies from support that do not even address my issues Show more

This has been so disapointing. I have had to run it 13 times for a total run time of 9 1/2 hours. In addition, it does not “delete” duplicates but merly removes them from itunes; leaving your hardrive riddled with unseen duplicate files. I’m very upset for purchases this program. Show more

Ran the remove duplicate feature. As described with larger collections, it appeared to have hung but it was still running. After a full 24hrs it finished the scan. I selected the app remove the duplicates, after 48hrs it finished. It removed entire albums, that were not duplicates!!! iTunes still thinks there’s a song in the library, but the mp3 is missing. Gone, poof, DELETED. I’m having to go through my entire collection artist by artist to ensure they’re still there. UGH, I want my money back!!!!!! I want my songs back even more!!!!! Show more

Bought this to quickly tidy up my massive library and it did not disappoint. Fast and accurate!

This application never fully loaded for me. It tries to read the iTunes library when it first starts. It would try to read it for 5mins and then die. I tried this about 20 times and it never loaded. Tech support confirmed they may have an issue with large libraries, and suggested I “split my library into two." Got a full refund from Apple. Not a fan of this company. Show more

This is the most useful app I have ever purchased!

So far it appears that everything should be working well, but it doesn’t. Despite the fact that I have a brand new MBP with all the bells and whistles (15”, I7, 16gb, etc..) the program has had two full days to find and erase the files and has not done so. It tries to do it repeatedly but nothing happens, no changes to my library just an unmoving status bar. Show more

This thing took a mangled iTunes library and removed 5900 duplicates in 20 minutes! It looks like it is frozen or not working but it is, just let it do its thing! Show more

This has been a looming multiple year project to clean out some of my music library (specifically doubles). This took 10 minutes max. It’s an expensive program (hence the 4 star rating), but is worth the cost! Show more

I made a huge mistake while moving my entire iTunes library to an external drive. I read Apple’s instructions on removing duplicates, but with the amount of tunes I had duped, I would be lucky if I finished by Christmas. This amazing App did just as advertised, and took care of my issues in less than 30 minutes. Money well spent, and a life boat if I ever get in that situation again. Show more