Appmuse

Truly terrible experience. Cannot watch anything on iPhone. The app is USELESS.

For several years, we have watched met opera on demand with pleasure every Saturday followed by a zoom discussion. A month we lost access and though I have tried multiple times to reactivate my app I have failed I even set up new email address to establish a new account and that too has failed. When I try to activate I get a message to subscribe. When I try to resubscribe I get a message to activate. This is the most unfriendly app I have ever used., Show more

Works flawlessly on my Apple TV and sound system. Only complaint is iPad app favorites do not synch up with Apple TV. Also the Met takes its own time and selection in getting new Operas up. Only the HD versions are worth seeing which is a great pity as some of the greatest performances are older and not HD. Obviously a 4K option would be welcome. Show more

I have not been able to log in for months- doesn’t recognize email— rschor@ gmail.com

The Met Opera has had a huge web event and is down at the moment, wait until this is resolved until subscribing. I’m currently being billed for the app to crash when I try to use it. Show more

Though the app does need some improvements I used to fairly enjoy it until a few months ago when all of a sudden I suddenly cannot anymore use it. I keep getting a “connection error”. (Needless to say I don’t have any internet connection issues with any other app or web access). It’s literally non functional. Not sure how this issue could have been released and not fixed for so many months. Show more

A total waste of time. I signed up to subscribe and got to watch Turandot. Next time I opened the app, it wouldn’t play anything. And when I clicked on “Restore Purchases,” it just crashed. Needless to say, I deleted the app and canceled my subscription. Show more

We loved this app until it stopped working. Last update was supposed to fix a launch issue. I wish they fixed their employees and hire a real developer. Somebody who can finally get this app to work. I am going to claim my money back. Advise for those who consider to have this app: "Please, do not waste your money." Developer should hang his/her head in shame. Show more

Such a wonderful catalog. It just causes one to be so very disappointed when it can’t be made to work correctly. Small wonder so many of us are becoming technophobic. A real pain in the neck. Needs LOTS of work. Show more

I tried to access the library through my college but it isn’t even an option on this app. Guess I’ll use my computer

I tried the week trial on an iPad Pro and an Apple TV 4K. Everything worked fine. The content is Excellent after all this IS the Met. However there are several disappointments. The audio is only PCM stereo on the Apple TV 4K. NO Atmos audio or Dolby 5.1 Also NO 4K video. The subscription is pricey. I have a AVR and full Atmos speaker setup connected to the Apple TV 4K. The Met app audio was mediocre compared to the competition like Carnegie+ which has Atmos and Dolby 5.1 audio and also many 4K Operas. Since the Met subscription is $15 and Carnegie+ is $8 I believe the Met sub is way overpriced… close but no cigar until the Met drops the price or gives out promo codes…. FWIW Carnegie+ is available as a Apple TV “channel” not as an app. Show more

After knowing the treatment to Anna Netrepko, I would like to cancel permanently. Art cannot be managed politically motivated. Carlos Martinez

I subscribed but each time I tried to watch something it said I had to subscribe. I repeatedly completed the subscription requirements only to be told I had already subscribed. Try watch and tells me again - subscribe. This goes on and on. Seriously get your act together. Show more

I continue to be charged for a subscription that doesn’t actually allow me access to the site or app. The “manage my subscription” button is on a loop of pulling me back to my account that tells me that I’m already subscribed or the app itself just crashes. There needs to be a website to access these archives or the app just needs to be completely shut down all together. Show more

I just downloaded the app. My wife has subscription. We have enjoyed opera on big screen. Our technique that’s works is stream from laptop with HDMI connection to AV receivers. Got new iPhone. Download app both on TV and IPhone screen an annoying white horizontal line. Hire technicians from you tube please. When I use the device and sign into the website it works. Fix the app Show more

I am trying to subscribe, but the page continues to say my email address is incorrect. It is not. Could you possibly help? Thank you.

Ok, Met. I owe you an apology. I wrote the [below] brief review during the free streaming, then paid for a subscription in July. Since then, the app has worked flawlessly, both on my smart tv and my iPad. I am enjoying every minute. (From June) Works great on my iPad, but when I can get the app to work on my smart TV — which is always a challenge— it soon crashes. Show more

App crashes every time it is opened on iPhone

I am very unhappy with the amount of time and effort it took me to resolve an issue. It felt to me that MetOpera started from a position of not believing me despite repeated sending of proof that I had paid for the subscription and my telling customer service that I had been using the app until just a few days ago without incident. Instead I had to make repeated calls to apple which totalled roughly 1.5 hours of time and send repeated emails to MetOpera as well. Rather than thinking there may have been an issue on their end (which indeed there was) instead they made me do all the legwork. Very frustrating experience and a big waste of my time. Show more

Great app. I have been using this app for a year in my various devices - Roku, Amazon TV, iPhone, iPad. The app works a little differently in Roku, vs. Amazon, vs. the iOS devices; but I have been able to enjoy my shows tremendously in all my devices during the past year. Yesterday, the apps in my iOS devices would flicker open and immediately close. I went to the Met Opera website and called up their Chat Now. They were very helpful and told me that there was an issue with their app vs iOS and it had been fixed. I just had to delete my app and re-download from the App Store. Everything is back to working beautifully now! Great customer support! Show more