Appmuse

I purchased a subscription to Met Opera On Demand for my dad. He loves the content. There are a great many performances available, going back quite a long time, and including both HD and SD content, with lots of new content. My dad is a lifelong opera fan, and he is happy as a clam watching or listening to great opera every night. Unfortunately, the app on our iPad has started crashing every time it’s opened. This makes it useless on that platform. We already bought a new iPad because the app was crashing on our old one. Tech support kept telling us they knew about a bug and that it had been fixed. Not so in our case. I get that older technology becomes outdated and stops running some apps. That’s on Apple. But this is a newer model — iPad Air Wi-Fi running the latest OS (I updated as a troubleshooting measure, to no avail). The subscription is quite expensive. I expect full functionality from the app. You can’t simply ignore customers who have lost the ability to use what they have paid for on your so-called supported platforms. This is IOS we’re talking about for Pete’s sake. Fortunately we can still use the app with our smart TV. I would advise people not to invest the money if you are counting on this app to work with an iPad, especially if it is an older model. We are sympathetic to the Met during this difficult financial time for the performing arts. Nevertheless, they should seriously consider a shake-up among their contracted app developers. Show more

After a delightful start with this app, it has started crashing and will not open at all. Very disappointed. What can be done? I hate to lose this connection with Met! Show more

Can’t restore iTunes subscription. Doesn’t work. Apple TV app doesn’t work with Apple TV remote. In other words no pausing fast forwarding or even stopping without completely getting out of it, and then having to restart the opera or the scene. Very difficult to use. Show more

NECESITO CANCELAR ESTA SUSCRIPCION

This app has not been updated since 2019 and has several bugs including the lack of remote button presses. The menu button fails to respond on a regular basis as does to play/pause button. The result is the inability to pause an opera or go back once you’ve start one. I have tried it both as a free and paid subscriber. Same problem both ways. Excellent content but extremely frustrating. Beware before you subscribe. Show more

As you already know from other reviewers, the app‘ version for Apple TV needs to be updated. The navigation functions have stopped working about a month ago. If you will not fix this soon, I will cancel my subscription! Show more

For the most part, the app does what it needs to do: playback content. I rarely experience buffering issues or drops in quality. I agree with other reviewers that it would be nice if the quality were better (especially the audio). However, in my experience there are some persistent bugs. Right now what’s frustrating me is the inability to pause playback on Apple TV. To “pause” I have to exit and then return to the app when I’m ready. Pressing play/pause has no discernible effect. Show more

I love this app but just yesterday (11/14) on my Apple TV (4K) the pause/play button on remote no longer works. On other apps like HBO, Disney+, etc it still works fine. I’ve tried everything I can think of, restart, delete & reinstall, unplug Apple TV device - nothing has helped. VERY, VERY, VERY frustrating and seriously diminishes my enjoyment of the app without the flexibility of being able to pause. I’m hoping for a fix soon. Show more

This app as well as your web application needs serious updating. Why can’t you rewind and forward between scenes? What if there is a favorite part of the opera that you would like to play over again without having to play the entire scene? This is ridiculous Show more

I love met operas and this app delivers full catalogue that is pure delight to watch. Unfortunately the app is very buggy and I hope developer is working on improving it to meet the quality of the content presented. Few suggestions for upgrading the app: - improve sound quality. At home I use very good sound equipment and it is obvious that the sound used in even HD streams is very compressed. Operas are ultimate sound test and I know how good opera can sound if you have the right equipment. Ideally you should provide an uncompressed sound for ultimate experience. - please provide the ability to download streams and audio recordings for offline use. I like to stream audio recordings when I drive and every time my car goes through the poor or no signal area I have interruptions that I hate. - improve the info and bio on the recordings and artists that you showcase. They deserve all the credit and currently are treated like sub notes on the otherwise excellent content - allow us to ‘favorite’ recordings that we love and would like. I would like to have ‘My list’ feature prominently placed on the app home page. - add 4k HDR content for newer recordings. 1080p is so outdated. Show more

The last thing The Met needs is an expensive app that doesn’t work, but here we are. I wanted to see Der Fliegende Hollander from March 2020 in the worst way and it final appeared in streaming. I signed up for a full year of On Demand. Now it doesn’t recognize I am a full subscriber on iPad or iPhone. Sometimes it works. I have deleted and re-added. Contacted Apple who confirms I am all set. So it’s a serious disconnect. Show more

It does a good job at letting you watch the operas you’d like, but the amount of glitches that occur with the subtitles drive me insane. Also, I can’t favorite any of the operas I’ve watched. Sometimes they won’t even play. So if you have the patience and passion, it’s a decent app. If not, don’t download. Show more

Or you include the original language libretto subtitles.

I have just started using the app, but I would say, at a minimum, the subtitles should be fixed. In the Android app, you can select your colors for the subtitles, which makes them more readable, because there is greater contrast between the words and their background. I am submitting some of the recent reviews to Peter Gelb himself. Maybe then the app will be fixed. Show more

Repeat: undiluted garbage

The app frequently crashes and I’m often unable to use my subscription (purchased through the App Store). Streaming quality is not consistent either. I really want to support the Met, but can’t put up with the frustration. Show more

I cancelled my subscription through my Roku and see I was still charged. Beware of their free week trial.

So disappointed that I was never able to get this app to work on either my Apple TV or phone. The free nightly streams play fine, but I received a number of different errors every time I tried to log into the new account I made. I tried on a few different days to no avail. I want to pay for a subscription, but the apps won’t even recognize my account during the free trial. Such a bummer because this app really has wonderful content. Show more

I am unable to get this app to restore the iTunes subscription. I purchased a subscription but the app won’t restore it so I can view on demand. Very disappointing. Show more

Non compatible with chromecast, which is problematic because I would like to watch this in the big screen, but everything else is great!