Appmuse

I have to add my voice with the overwhelming majority of this APPs negative reviews. The first 2-3 years of the digital version of Rolling Stone were fine with nary a hitch. Then suddenly, about three years ago, all hell started breaking loose. Issues wouldn’t download, I couldn’t log in (after mysteriously being logged out), getting ahold of someone to help was an impossible and mind-numbing experience. I was so frustrated that I decided my subscription wasn’t worth the pain and just deleted the APP, halfway through the annual period, which I already paid for. (I was concerned that I would be automatically re-subscribed, but thankfully that did not happen.) This scenario happened about 2 years ago, but I surmise it’s still a nightmare. Sad, too, as I was a decades-long reader of the mag. The experience turned me off to it. (I get what I want from the free online abridged version.) Show more

For the last three months I cannot download the content even though I have a subscription. What the .... is that?

I have been using your app for years now because it is the only way I am able to read Rolling Stone magazine through my iPhone/iPad. In my recent years of using this app, I have been anticipating an updated release that is tailored towards the newer updates of iOS and the newest hardware updates for Apple’s iPhones. Time and time again, I have been disappointed with the user interface for the app and my reading experience for Rolling Stone magazine has diminished. The app severely needs to be updated and I need to feel the satisfactory rush of joy again when I have finished reading the latest issue of Rolling Stone. PLEASE UPDATE!! IM BEGGING YOU! I am honestly thinking about cancelling my subscription due to this situation because it’s not a solid reading experience anymore. Show more

Something changed that prevents me from reading my digital subscription. Everything was fine until the Aretha issue. App won’t let me download the edition. I’ve tried what was recommended to clear this “known” problem (from RS), but nothing worked. Please fix this! I’ve paid for it. Thank you. Show more

This summer I was close to giving up on Rolling Stone after 30 years as a subscriber. Then, with the arrival of the June edition they won me back. Now that the print edition has been upgraded, how about doing the same for the iOS edition? The recurring issue that has been annoying subscribers who wants to enjoy RS on their iPads remain: I just renewed my subscription for another 2 years, yet I am once again faced with the inability to download the latest issue. Yes I know, if I play around with the “restore purchases” setting long enough it will eventually work. Come on, Rolling Stone, either get off the digital platform or provide us with a stable iOS edition. Show more

I have been a print subscriber since the 80s, and the notion of paying for a second subscription for the same content is bonkers. Hard pass RS.

Issues won't download. No support on fixing the issue.

I paid but can’t download issues. I hit « restore » but nothing happens; deleted and reinstalled the app; spent time with Apple support and emailed RS support. Nada. It’s a scam - money collected but no product delivered. Someone should file a class action. Show more

I have enjoyed Rolling Stone for years, and this app does not suit the magazine. 2/3rds of the way into my year long subscription it’s not allowing me to download the new issue...it’s making me purchase it. I reached out to Rolling Stone to fix it, and they said it was Apple’s problem to fix because I bought my subscription through iTunes. I reached out to Apple, went through their “tests”, and they said it was the app developer’s problem to fix. Enough...enough of passing the buck...even if it’s all accurate. I’ll stop reading this magazine now. Show more

Restore purchases restore purchases and it doesn’t work so you have to email customer dis-service with a screen shot of your paid subscription screen, and you and and round like one a bad acid trip. Do yourself a SERVICE, stick to hard copy subscription. Show more