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Reverb: Buy & Sell Music Gear. Ratings and Reviews

Ratings and reviews are verified
4.91
out of 5
50 Ratings
  • amazonmusicfan10000000, 22.12.2022
    Last update broke filters
    Last update broke the filters. Filters no longer working
  • Hallmark, 20.12.2022
    They Don’t Support The App With Customer Service
    As I write this I stayed on hold for 14 minutes in a “live” chat after my first chat was ended without resolution. Aleli S. had the great advice to use the website, then clicked off. When I tried to speak with someone else they played games. If this what they think of their own app then I’ll rate it accordingly. Show more
  • apatterson 676, 20.12.2022
    Absolutely a reliable source for quality product
    Keep up the good work
  • AscendingRunner, 20.12.2022
    Terrible company and terrible staff!
    Such a ripoff and they violate state laws for taxation and fees. They don’t even know the individual state laws and hoping that a class action lawsuit comes to fruition!!! Put these greedy people in their place for taking money when it’s against the law!! Rude agents, unqualified and overstepping boundaries when taking to customers. I’ll sell elsewhere as they have lost my business, indefinitely! Greed never wins… Show more
  • RCSloan85, 19.12.2022
    Lost Sort and Filter Functionality
    The ability to sort and filter search results is gone, simply doesn’t work. Contacted Reverb Support through the proper channels associated with the app and was told that my issue would be “considered customer feedback for the future better of Reverb” instead of “ok I’ll let the app developers know”. If I could give minus stars just for that response I would give -12. Show more
  • Jaybirt101, 19.12.2022
    Rip off!!
    Last Thursday I Sold my guitar for over $1100. It’s going to be Wednesday or Thursday this week before I ever see my money. I will never ever use this service again Show more
  • Ian1810, 18.12.2022
    just wish the articles / buying guides were more visible on the app.
    Not much to complain about
  • MrMarcosMiranda, 18.12.2022
    I love this app
    I’ve only purchased expensive items through this app and it’s awesome. You’ll find terrific deals!
  • Grabersbridge, 17.12.2022
    I buy everything on Reverb
    I’m very pleased
  • Airskank, 14.12.2022
    Spam
    Now when you watch something, other stores can spam you with offers. Ruins the experience. Please stop.
  • SJAM40, 14.12.2022
    Great to work with !
    Excellent customer service !
  • CRK97, 13.12.2022
    Dark Mode
    App is great just wish there was a dark mode feature.
  • JBOBIE81, 12.12.2022
    Recent update is not good
    Recent update has a bug. Search filters are not working
  • Bako Guitars, 09.12.2022
    Absolutely the Best
    Everytime I make a purchase, which us a lot, on Reverb I have NEVER EVER had a problem. The best by far!!!!!
  • JTinTalent, 09.12.2022
    Terrible Customer Service
    I purchased a Nord Lead 4 from a seller in the U.K. and then realized the voltage was wrong for the U.S… Contacted the seller who had not yet shipped the item but could not get an answer for over 48 hours - nothing. Attempted to get a refund from Reverb.com. They did nothing but tell me they were “looking into it”. Still no $1800 refund to this date. Very unhappy, to say the least. Will not be using Reverb.com again. Can’t even use the app to get a live chat! Show more
  • Kal kal kal, 08.12.2022
    Scam
    I was buying a Yamaha keyboard and got loans from affirm, and the seller provided me delivery company delivery company name, Global courier, and the trucking number that looked legit. The next day I saw online saying shipped, so I checked the tracking number it was provided. I didn't find it, and. I called the number they told me it was scum. After I took action immediately, the seller gave me the FedEx tracking number. Also, I get email saying my Amazon account was hacked. I have to change my bank card and more stuff I have to do. Is not secure don’t put your em and bank account. I free the day I open reverb account I got all scam email. So sad. Show more
  • Evilbiochemist, 08.12.2022
    Kicks ace
    This app is like old skool eBay- there’s still deals to be had and doesn’t feel like Ross / Tj maxx / Tuesday morning yet.
  • xombxl, 07.12.2022
    The Mac Miller Of Companies
    GOAT
  • nonicnameavailable, 07.12.2022
    Not user friendly
    The only reason I continued with the ridiculous number of hoops I had to jump through to make this purchase is because my son requested this kit for Christmas. Elsewise, I would have given up and shopped somewhere else. Show more
  • cyb3rB0B, 06.12.2022
    DARK MODE!? ?‍♂️
    For the love of humanity, can you please add dark mode!!!