Appmuse

This app is one of the worst I've encountered. It constantly pops up a volume window without being requested. It hung up almost immediately when trying to play a song. Even simple things like the list of playlists not being alphabetized. I sent my Omni speaker back. Show more

I normally don't leave bad reviews on things but this app is just awful. I just want a app that can turn my Omni 20 on and off through my wifi. I don't want to get up every time I want to turn the speaker on or off, also why do I have to go through this app to stream my music?! It doesnt even have the music services I use to stream my music such as Spotify and Apple Music sometimes. The app doesn't tell you how to add music to the library for songs that are stored directly on your phone if you don’t want to use a music streaming service . This whole application needs to be scrapped and started over! Show more

Speakers sound excellent, if only they would stay connected to my WiFi. There is excellent signal strength and everything else works perfectly. Just my Omni 20’s have random interruptions.

Bad experience with Wi-Fi connection. Even the Bluetooth y hard to pair.

I have 5 HK Omni 10 speakers for my house. They sound great. Good luck connecting them thru the app. Absolute garbage! I have ultra fast internet and try to connect these right next to my router. Always get failed to connect error. Shame on HK for putting out such a horrible product. I wasted my money on these things. Stay away. Show more

I purchased my Omni 10s and 20 in the UK. The app worked, but it did drop. Came back the US and all I can use for my tunes is Bluetooth. If I could return the speakers I would. For HK to promote this app for their speakers is sorry and a waste for their customers. HK needs to fix this, I have told family a friends about the poor to unusable HK app and referred them to sonos. HK LIVE UP TO YOUR REPUTATION AND FIX THE APP ISSUE Show more

I don’t write reviews but feel compelled to on this product. The speakers will lock up after maybe 30 second of being connected to my WiFi. Only way to fix it is to unplug it and only use Bluetooth. Bluetooth seems to work ok but if you have any intention of using these on your network forget it it’s not going to happen. The app is just as terrible with a persistent volume that pops up no matter what your trying to do. For now they are Bluetooth only I guess. They really deserve zero stars for this product but one is as low as I can give. If you do get them to connect for any length of time at all it still won’t play any music from iTunes due to some copyright. Terrible product and terrible app experience Show more

The Onyx speaker is beyond great. But as I sit here listening to it, the App is still looking for the speaker. Skip the app.

This app won’t connect to my HK Adapt on either my iPhone or my LG Android phone. The only time it connected was during the initial setup then I completed the firmware update. Afterwards it’s a no go on finding my adapt. Yet, there is NO problem with the Blackfire app finding my Adapt on the respective phones. So, the HK app is the blame. HK you should be embarrassed. Some people have legacy equipment that they would like to work with this app. Totally unacceptable..Please read your reviews for both iPhone and Android and the same issues are pretty common. I guess I will just continue to use Blackfire. Show more

My entire experience with both the Omni speaker products and the app has been both unfortunate and disappointing from the very start. Like many others in the fdbck section, I selected the Omni speakers and invested (around 1k) after positive reviews on sound quality and performance. However from the initial plug in, the speakers do not, will not (and my guess due to software) cannot properly or permanently connect to my network. I (again as others) hoped the increasing number of poor reviews would encourage the H/K team to develop an update to support, but this has not happened. Instead the devices continue to collect dust. It’s to the point I am contemplating a lawsuit... don’t waste your money, I would sell them but I’d feel bad karma about passing my trouble and pain to some unwitting individual... Show more

I have 2 year old Omni 20s and 2 adapters Sound is great - the new app is not- Speakers drop now when they didn’t in the past. Resetting speakers does not help. Operates flawlessly on Bluetooth but sound quality drops. New modem and NETGEAR r8000 and 150mps - no help Show more

You never know when it’s going to work. You don’t know why it’s working or why it’s failing. It could be working perfectly you stop it and then go to start it again and will not work. Complete garbage!!!! Spend your money elsewhere. Amazing that a company like this will allow you to waste your hard earned money by not having a functional app!!! Update: can’t even get it to work over WiFi now at all. At least it used to work some of the time. A lot of money for Bluetooth speakers because that’s all that works. Show more

Spotyfi no working

I bought speakers for the entire house; I have fiber optic cable and high-end wifi. The app constantly drops the speakers and requires multiple device reboot attempts to reconnect. Love the hk hardware, but this app is an epic fail. I'd return everything in a heartbeat if it was still under warranty. Wait until HK comes out with a robust app. Show more

I have 2 Omni 10 and 20 speakers... the only way I can use a streaming app is via Bluetooth... why can't pandora and Spotify work on the previous gen of speaker??? Over 2,000 dollars spent but the software is that of a 10 dollar speaker. Come on... Show more

This app is useless beyond speaker setup. Support for a bunch of music services that I hadn't even heard of before this app but no support for Spotify or music that is in your library but not physically on your device. I'm really annoyed that they spent the time and money to add watch support but not Spotify or Apple Music streaming... Additionally, the app never remembers the speakers that were set up. This app is essentially useless. Show more

Why would this app only have a Wi-Fi option for connecting your phone or other devices to your HK Bluetooth speaker(s)? If I'm using any device at home - it's connected to my home Wifi network. Why would I want to drop that connection just to connect my device to an HK speaker or set of speakers? Check out the app for UE speakers. They did it the right way. Show more

Wont let my omni 10 connect to my wifi no matter what I do. The app setup is pretty bad too

Overall app is really good but the you should add the feature of being able to seek the songs because sometimes we like to directly jump to the drop or a particular verse of the song. Thats the only thing which is annoying otherwise the speaker and the app both are marvelous. Show more

Support Apple Music and Spotify. And support Apple offline music. The UI has been improved, but you have a way to go.