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Definitive Technology. Ratings and Reviews

Ratings and reviews are verified
4.6
out of 5
50 Ratings
  • Llama Momma, 01.03.2020
    Good app, great speakers.
    Good app, just wished it supported Audible.
  • Carbide Frank, 12.02.2020
    Struggling
    Sometimes,especially in the beginning, I struggled with using the Definitive App. I found a YouTube video that was helpful,but, it was mediocre. Someone needs to make more of an effort so others can enjoy their speakers,which are really nice. Show more
  • Buck fur, 06.01.2020
    Ok
    Great speakers but problematic software
  • Scottx5335, 30.12.2019
    Functionally extraordinary
    Once I figured out HOW to connect a speaker to my WiFi network (using the WPS or password options), it became easier to learn this app. That part was the most frustrating step in connecting. The app itself attempts to walk the user through it, but some steps aren’t clear—like how to get the white SLOW pulse. I still have no idea for what the other faster pulses are used. This app is complex, with its numerous options available to the user, but I enjoy having the freedom to connect my DT speakers the way I want and listen to my libraries and playlists how I want. And, when there is a technical difficulty (like a disconnect), there are options to troubleshoot the problem and reconnect. Again, the complexity of this app seems purposeful and allows the user the freedom to choose from more options than the ordinary app. I am able to walk through my house and hear my music in various rooms without running wires in the attic or crawl space. Using the WiFi in my house as it’s network works very well and is satisfying. Overall, I’m enjoying this app very much. Show more
  • Gardaman, 25.12.2019
    Connectivity
    I’ve had the speaker about 4 years and every time I use it I have to reconnect (turn off wi-if and reset and/or reset at the speaker). I really enjoy the sound quality but the connectivity is a pain. (I would appreciate knowing if there is a fix to this problem) Show more
  • bsneu, 27.11.2019
    App No Longer Working
    The App will not recognize that the phone is connected to a Wifi network. Because of that, it does not have any functionality.
  • broken230, 16.11.2019
    Doesn’t work
    This app use to work great to listen to music on my sound bar. I opened it up today and suddenly it no longer works. I have deleted it, reset my sound bar and reset my phone. This application just is not working for me. Show more
  • AriLeDo, 08.11.2019
    Horrendous App for a high-end system
    The sound of DT is exceptional, but the app and tech support is atrocious. I’m really regretting the money I put into this system. The app needs to be more user friendly, support different type of sound options (cinema, music, gaming, etc.), and work better with music services. Show more
  • urban603, 21.10.2019
    Can’t use the Great speakers
    These are Great great speakers but they become unusable with the app. Don’t Waste your time till they fix the app. Took a week for Customer support to get back to me Show more
  • AlexM40, 13.10.2019
    Good sound but technology is crap
    Don’t buy this brand. Have nothing but issues trying to connect to wifi and play remotely. You’d think for this price everything would be spot on.
  • try before uou buy 2019, 12.10.2019
    Don’t waste your time
    The App consistently does not work and causes more headache than it is worth. Previously you would need to go through the annoying setup process every time you wanted to use the app. Now, the app won’t recognize that the phone is on a wireless network. The icing on the cake is that when you reach out to the company for support they do not take responsibility for the app, they refer you to the third party who actually built the app. Show more
  • 766766766, 08.10.2019
    junk technology
    the speakers sound great. but that is pointless because the app NEVER works right. You will hate this thing - it was a complete waste of money! constant speakers dropping, music from siriusxm never available/ trouble fetching genres- whatever that means. Won’t play music I BOUGHT AND PAID for, i could go on. this system has become an expensive dust collector around our house. selling it all asap. Show more
  • Kudo, 22.09.2019
    Doesn’t work
    This app does not work. Says not connected to WiFi when I am connected to WiFi. Awful.
  • Frustrated-by-valet, 23.08.2019
    Easy surround sound setup
    First, I don’t use the DT speakers for streaming music apps. I have the W Studio Micro, and two W7 speakers, for a surround sound system with my 65” OLED TV. While the included instructions aren’t great (that’s why I took away a star) a quick online search takes you to support videos. After connecting the speakers to WiFi, simply go to the Settings, select Surround Sound, and its a pretty straight forward walk through from there. Overall time < 30 minutes. Also, sounds great! Nice job Definitive Technology. Show more
  • Desantisfy, 18.08.2019
    Won’t connect to WiFi
    I moved since I originally bought this and now the sound bar won’t connect to WiFi. I am techi so I walked through the steps properly... once my phones WiFi is connected to the PlayWifi network, the app will not find any networks to connect to Show more
  • NEOnick, 10.08.2019
    Horrible!
    The App is the worst! They should go back to elementary school because they missed a step in fundamental learning! What good is great sound when you cannot get the App to function? Show more
  • risk fanatic, 25.07.2019
    Constant problems
    It will work for a day and then the next it can’t find devices and you have to set it up again. Sound is great but very frustrating when you just want it to work. Show more
  • mikedaveh, 15.06.2019
    Great sound terrible app
    The sound is great but it constantly has problems when I try to play Sirius XX through it where it doesn’t download the menu. While playing other music it will stop at times where I have to go back and start everything up again. The sound is outstanding but terrible software. Very frustrating Show more
  • OutdoorEyes, 26.03.2019
    Be Patient, Be Patient, Be Patient
    As everyone knows, Definitive speakers sound great. This is my first purchase of a micro sound bar, 2 W9’s and 2 W7’s speakers. My advice is to read the small little setup instruction book and copy the setup instructions from the app into the book. Only plug in 1 speaker at a time with the sound bar and setup that speaker. Then install 1 speaker at a time. If you want surround sound (which I use with the sound bar and 2 W7’s, setup that last. And when you have a new version software, be prepared for the update to mess up the setup. And sometimes by unplugging all the speakers and then plugging in the sound bar first and then all the speakers, you will be all setup again. When your Internet drops, you might have to plug in the speakers again. Once the speakers are set up, it is a great sounding system. Show more
  • Cece1957, 29.01.2019
    Difficult
    This app needs to be updated and more accessible.