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Polk Connect. Ratings and Reviews

Ratings and reviews are verified
1.43
out of 5
50 Ratings
  • NeverPolk, 24.04.2021
    Apple version won’t connect
    If you want to spend hours trying to connecting to this buggy piece of crapware, go for it. Says connected then gives an error every time. Android version has you connect both your sound bar and phone/app to your main WiFi, which makes sense (it doesn’t work either). This version has you connect to the Polk Command WiFi then says it’s connected or times out. Got to the screen where you can name the bar a few times but it then always showed an error. Show more
  • hatemyjib, 21.03.2021
    Terrible
    Worst app and sound bar. Don’t buy it!!!!
  • nsvdjensbdn, 17.03.2021
    Trash
    The biggest waste of money. I’m having the same problems as the other reviews. It works when it wants to and disconnects from wifi daily. It takes hours to get it back on. I would never recommend this product to anyone. Show more
  • Keatsy2112, 09.03.2021
    Not even worth trying
    I love the soundbar. That’s it. The app does nothing. I want to connect my soundbar to my home WiFi. Wont allow it. It makes me connect my phone to the sound bar’s WiFi. I can’t download updates. Can’t connect to Google home. Just horrible. Show more
  • JojoRodz_, 12.02.2021
    Doesn’t work
    It’s doesn’t work unless it’s a command bar, I tried to set it up with my magnifi mini and it just doesn’t work, neither does the polk omni.
  • Big C$, 22.01.2021
    This is Garbage
    Can’t setup Alexa. Please Fix
  • jesskyjan, 16.01.2021
    Piece of crap.
    I hate this thing. I hate their customer support. I hate it. It NEVER stays connected. The app is always broken. It’s slow. It’s garbage. I hate that I basically have a regular sound bar even though I paid for an Alexa enables one. Do not buy. Show more
  • Awilliams821, 16.12.2020
    Disappointing- it cannot connect!
    Come on polk- fix this!
  • Sportingtam, 06.12.2020
    Simply put it doesn’t connect
    Passed frustrated with this. Fir the money I didn’t you think I could at least get a connection. This app is passed useless
  • nickharger, 04.12.2020
    Absolutely Garbage
    Do not buy this sound bar as the app is absolutely garbage
  • GR iPad, 18.11.2020
    Go to Hell Polk
    Return your Polk device immediately or watch your hard earned dollars go to waste. Don’t make the same mistake I did. Return it now!!!
  • zekela, 31.10.2020
    Garbage
    App is garbage, no help or support from Polk, will never buy another product from Polk. Seriously the company is doing everything to go bankrupt.
  • joelj1984, 26.10.2020
    Won’t connect to my WiFi.
    Soundbar sounds great, but only stayed connected to my WiFi for one week. Have tried countless times to reconnect with no luck.
  • MrYakada, 01.10.2020
    The app still works on android
    Luckily I have two phones and the App still works on my galaxy s8
  • Cindysdj, 07.09.2020
    Worst app ever
    My Polk sound bar keeps disconnecting from the wifi and I have to go through the setup all over again. This is BS and no updates have been done to resolve these ongoing issues! Show more
  • Diego Fuegi, 10.08.2020
    I (WAS) Happy.
    Bought the Polk Command Bar and then connected with the app albeit, with some manageable issues. It just took forever to get things to load. About 3 months later I moved and decided to reconnect with the app... I wish I could tell you how that process went but the APP CRASHES WITH A BLANK RED SCREEN. I have yet to see any info pop up once I open the app. I like the speaker, but it’s a shame that Polk shuts out support like the app shuts me out. Nobody gets anywhere! Show more
  • KingIvory, 31.07.2020
    Poor Quality
    This must have been a school project that amazon bought and is trying to fix because it doesn’t work one bit..
  • kcuf'O, 21.07.2020
    P.O.S.
    Connectivity is the worst I have ever seen. Then when I try to get a password reset it took over an hour to get the reset. Furthermore you should refund all the money people have invested in your product, glad I am not poor. Show more
  • Lady L 1, 15.07.2020
    I’m returning the soundbar
    This app is essential, but does not work. Even with youtube instructions, that provides information missing on the app, it still is useless.
  • Dr Wallstreet, 10.07.2020
    Total trash
    Total trash, from the app to the sound bar.