Appmuse

Great site, great prices, and I don’t have to deal with wannabe rock stars sale’s people at the box stores.

This is such a broken app it’s barely usable. The business itself is great. They have a large selection and great deals. The app however is a buggy mess. Searches don’t work well. Anytime I try to view anything on my wishlist it say unavailable even though it is in stock. It crashes constantly. There are many other problems that I don’t want to take the time to list, but it’s a shame because they are a good company and I like to give them my business, just not through the app. Show more

All of my orders from musicians friend have been great, but one stands out in particular. A couple months ago I ordered a Marshall 2x12 cab and contacted customer service for kicks and giggles to try to get a discount. After 5 minutes the representative gave me a code for 15% for no reason. And they got an entire 2x12 cab to my house in 3 days flat. They have earned a lifetime customer??? Show more

You guys are the greatest !!! Yes sir

A great service

App is terrible. Service is terrible. AVOID this company. They are guitar center.

Tonight I had the pleasure of talking with Musicians Friend representative, Whitley. What an excellent individual!! Friendly, personable, knowledgeable and caring. Congratulations to whom ever hired Whitley!!

Good products and great prices.

App lags frequently

Musician’s Friend overall is much better than the GC retail stores. I’ve had excellent customer service most of the time I’ve called. Sometimes when they realize they’re not going to make a sale, they’ll lose interest, but this is to be expected. This is how they make their money. The discounts are good. The point system is great. The “Stupid Deal of the Day” can be amazing if you watch for good sales- with the exception that there are many repeats. They will work with the price on many items if you call. My only true complaint is the app which rarely works correctly regardless of how many times I’ve updated on my iPhone and the order tracking, even on the actual webpage sitting at my computer, can be frustrating. Sometimes you can find it, sometimes it won’t even load. So if you order, you just have to be patient. It will arrive when it arrives. Don’t order something if you have to have it for a gig in a week, bc it might not make it even though it says it will, even if you can find the stated delivery date. Don’t let this be a deterrent though. Most items do arrive on time. Show more