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UE FITS

2.36 • 50 Ratings
Free
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Installing the UE FITS app is the first step in setting up your Ultimate Ears FITS true wireless earbuds. The app assists in pairing to Bluetooth on your mobile device. Once connected, you will be guided through molding your eartips using UE FITS Lightform technology. Once molding is complete, you will have an incredible fit that is customized for your ears only. Custom eartips provide unparalleled long-term listening comfort, a transparent fit that won't fall out, and non-intrusive seal for incredible audio performance, but the UE FITS app offers more than a remarkable FIT that's unique to you. The UE FITS app enables several features in addition to setup: 1. Monitor battery life for case and earbuds on the app home screen (Up to 20 hours of total listening time) 2. Adjust EQ. Create your own custom presets or select from a range of provided EQ presets 2. Customize your UE FITS product name (Bluetooth ID) 3. Customize double tap controls to your liking independently on each earbud. Play/pause, access voice assistant, skip tracks, and adjust volume. 4. Access additional product usage information within the app menu. 5. Take a fit test and access support to assure you have achieved the optimal FIT.
What’s New
Bug fixes
Version 1.67
Version History

App Privacy

The developer, Logitech Inc., has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.

Ratings and Reviews

Ratings and reviews are verified
2.36
out of 5
50 Ratings
  • we wont be fooled again, 05.12.2022
    Software/connectivity issues
    I am a loyal UE customer… the ear buds custom fit my ears great and the audio quality is good but not amazingly great… the problem is the software connectivity is totally unreliable. Bottom line, the physical product and sound quality are definitely solid but neither matter if the Bluetooth connection is constantly dropping and less than functional. UE, you need to ship higher quality software that keep the Bluetooth connected. Show more
  • Tagalongdoggie, 26.11.2022
    Won’t connect to app
    I was so excited to get these and then I spent a stupid amount of time trying to get them to connect to the all. Never worked. I contacted support and they gave me the same instructions as listed in the website it didn’t work. Not knowing what else to do I went and bought some Bose headphones. I wish they would fix their app so that this didn’t happen. Show more
  • SammyBoy's Mom, 09.11.2022
    Worst software I’ve ever used!
    A friend gave me these earbuds. He got them for free when he purchased a phone. I’m glad they were free. It says not to expose them to light for long because they are UV sensitive which is why they glow after they are molded. So I ended up sitting in the dark for an hour trying to get them set up. I was able to pair them but the software couldn’t find them so I couldn’t get the molding process started. After trying their suggestion to delete the app, turn off the Bluetooth and start all over, it didn’t work. I tried my iPad next. That didn’t work either. I tried calling for support and it said no one is available to help right now, call back later. So I tried my Android tablet and finally got them set up. Then a notification came up for an update for the earbuds. Started that and it kept failing. I went back to my phone and they connected. When I tried to play music it told me to go download the software. I don’t know how I got them to eventually work. I also downloaded the UE Custom software and that didn’t work. They sound ok, no where near as good as my AirPods. I have small ears so I was hoping these would feel better and they do. But I can’t get any of the software to work. Can’t adjust the equalizer, and the update notice came up again so I tried with it connected to the iPhone and it failed again. I would be returning these if I paid for them. They will do as a back up but not worth $200. Show more
  • Casey1869, 09.11.2022
    Great fit and sound-terrible case/ connection
    Absolutely love these headphones… favorite ever… WHEN THEY WORK. Horrible time trying to even make them charge in the case.. constant issues from day 1 with getting them to connect JUST right and stay connected to charge in case… open it up next day, 50% battery… MAJOR issues with them playing music/ connecting to my phone while in the case.. got so bad I’ve moved on to other headphones. Would definitely purchase again if these case/ charging/ staying OFF while in case issues were fixed. Show more
  • angidazee, 27.10.2022
    APP WON’T WORK!!!
    UPDATE: 10-24-2022: App STILL will NOT connect to my UE Fits and I ordered and received a new pair even! This is getting so frustrating….! Dev, is there any info on the app being updated anytime soon? I REALLY want to try my earbuds! ? UPDATE 9-7-2022: No update since the last one 3 weeks ago & I STILL can’t set up my UE Fits Wireless Ear Buds - PLEASE FIX THE APP? I’m not telling, just being very specific & hopefully heard? Thank you, in advance, for helping! I was SO excited to get, fit & try my new UE Fit True Wireless Earbuds & am having the EXACT same problem as everyone else: THE APP WON’T FIND MY EARBUDS ALTHOUGH MY PHONE HAS ALREADY SYNCED & FOUND THEM 8x!!! I’ve reinstalled the app & restarted my phone so many times that I’m losing my mind!!! PLEASE FIX?? Show more
  • Aviris, 17.10.2022
    Swing & a MISS
    I LOVE my UE wired IEMs, so I was super excited about these. 1. The fit is comfortable, but despite being molded to the shape of my ear, it is hard material that doesn’t block out a lot of outside noise. 2. Which is a problem because the only way to get decent bass is to press them in hard enough to actually seal. At least I finally found a use for a headband. Otherwise, only for quiet spaces. 3. Even then, I’d still say they were worth it, BUT the bluetooth implementation is literally the worst I have ever seen. Case is often hot and the Fits are dead despite charging them a few hours ago. Assuming they have energy, they just work about 20% of the time. Fully 50% of the time I have to open the BT preference pane and click on one or the other (L&R are separate), and 50% of that (25%) it will tell me it couldn’t connect AND PROCEEDS TO FORGET THE PAIRING. Which means you better have the slippery case around because you can’t re-pair without it. If they do connect, sometimes this app works. I’m literally listening to music on my Fits but the app says it can’t find them?! Why doesn’t it just look at the existing Bluetooth connection? I’ve had to factory reset them multiple times and there is zero support from UE. Spend money on any other UE product, but I recommend taking a hard pass on these. Show more
  • The real Fincarp, 03.10.2022
    Worst app ever
    Considering you NEED the app to mold new tips, adjust sound, use eq, etc this might be the most infuriating app I’ve ever used. Could not, for the life of me, mold new tips. If kept telling me “hmmm can’t find your earbuds”. Even though they are connected and working. I’m about to buy a new set of earbuds simply because this app is horrendous. Show more
  • jjddgg, 18.08.2022
    So far, so good
    I'll preface this by noting that I have a pair of custom-molded UE-4 in-ear monitors, so I know what audiophile monitors feel and sound like. The sound from these earbuds is outstanding. My IEMs are very neutral, and I appreciate that. These can vary, which I also appreciate. The details I can pick up in some of my favorite test tracks is as good as my IEMs. It's only been 15 minutes, but the pairing and app responsiveness has been excellent. As for the fit, well, the jury is out. It took two or three adjustments to get the right IEM to fit well. The right ear of this pair is great from the start. I can feel the left ear a bit, but I need to wear them longer to see if it's going to be an issue. Overall, they feel a little tight compared to how my IEMs sit in my ears. They are definitely more comfortable when I don't have my jaw clinched. When it's relaxed, the fit is better. (I tried to make sure my mouth was slightly open during the fitting prices.) If I can listen for several hours without disconnected, I'm willing to bump the review to give stars. However, I'm not sure that's going to happen. Fingers crossed, but time will tell. Show more
  • SMOKIE3914, 16.08.2022
    DOES NOT PAIR! DO NOT BUY!!
    Buy at your own risk!! I bought these a while back, so I am not able return them. This product is not worth your money!!
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Information

  • Category
    Music
  • Age Rating
    4+
  • Price
    Free
  • Size
    174.8 MB
  • Provider
    Logitech Inc.
Languages
English, France, German, Italian, Japanese, Spanish
Copyright
© 2004-2025 Logitech Inc.. All rights reserved.