Appmuse

I bought tickets to a concert in three weeks. After purchasing them I was told that I had to download this app to have access to those tickets. Where are they? The tickets are not in the app and it specifies that, stating “no upcoming events”! Show more

I paid for tickets and had to spend 10 additional minutes downloading the clunky app to get them. I don’t want your forced lackluster services or for you to pilfer my info. Give me my tickets. AVOID DICE AND TELL THE VENUES TO SO Show more

They keep telling you to download and create an account on the DICE app so you can access your tickets, but when trying to create an account on the app I receive a “bad request” error message and can’t even make an account. How am I supposed to attend the event I bought tickets for when you won’t let me register for an account?? Please fix this bug!! Show more

Won’t let me register for account due to a “bad request” error. Preventing me from seeing a concert I bought tickets for two months ago.

Is this a scam? Why am I on a wait list and unable to purchase tix if I tried to buy them at the exact time they went on sale? You guys are scammers. Show more

I can’t change my credit card number!! I can’t buy tickets, useless app

The app took one of my tickets that was meant to sell. No notification of it being sold or money refunded to me. I’m out a ticket and the cost of the ticket. No customer services to aid Show more

I just wanted to get a general admission ticket to a friends’ show. Simple. The fact I can’t just get a regular ticket is infuriating — Like I really gotta pay $31 bucks to download an app to sign up for an app to get actual access a digital ticket that actually only activates the day of?? Just feels hella pointless when an e-mail personally would suffice. Ima get rid of this app as soon as the homie show finishes in the 19th; It just feels too invasive and overly/unnecessarily complicated to me. Show more

The fact that you need to download an app to access tickets through Dice is really disappointing. I don’t think I’ll ever see another event that uses this service.

I downloaded Dice to check out what’s going on in another city while I’m away on vacation. As I finished browsing, I locked my phone and figured that was that. Last night, I got a reminder about the show I bought tickets to, which was interesting to me because I had not bought tickets. Checked it out, realized I accidentally authorized Apple Pay when I tried to lock my phone after browsing. I sent a refund request and explained the situation, since I don’t even know the artist I had a ticket to see, and was told that it’s “my responsibility to ensure my purchase is correct before completion.” Which made me laugh, because I had zero intention of purchasing anything or completing any order. Now that I’m out money I don’t have for a ticket I didn’t mean to buy to see an artist I don’t even know, I’m deleting my Dice account. It seemed like a promising way to find shows as I travel most of the time around the US for work, but they already have money I didn’t intend at all to give them, so I hope it’s worth it. Show more